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1st May 2009: Halifax Bank of Scotland payment issues
This post affects just those of you who bank with HBoS (Halifax Bank of Scotland) so any of you who bank elsewhere can stop reading now if you wish as your payments are unaffected.
We were informed late today that HBoS have been unable to receive and process incoming Faster Payments, had we known of the fault sooner we would have put alternative arrangements in place. Unfortunately by the time we were told, all the payments had been made, and are unable to be recalled. We believe that they were able to process the majority of the payments we sent before their system went down so hopefully this should only affect a limited number of you.
We're in the process of calling everyone banking with HBoS to make sure you are all aware, but with the payments sent and waiting in the HBoS system our hands are somewhat tied.
If you bank with HBoS and are anticipating payment today I would give them a call to check if your payment has been applied, you may be able to make arrangements with them if things are desperate.
Hugo
01/05/2009
